Explainer

AI Overviews vs. AI Mode

Help stakeholders understand how the two Google experiences differ so everyone knows why we monitor both.

Where it appears

AI Overviews

Standard Google web results (beta markets).

AI Mode

New AI Mode tab in Search Labs and early rollouts.

Trigger behaviour

AI Overviews

Google decides when to inject an AI panel based on query intent + quality thresholds.

AI Mode

User explicitly toggles AI Mode; nearly every query receives a generative response.

Citations

AI Overviews

Inline cards and footnotes citing web sources.

AI Mode

Answer paragraphs with appended citations; screenshot capture recommended.

Monitoring tips

AI Overviews

Track trigger/no-trigger states plus cited domains.

AI Mode

Track mention frequency, answer tone, and screenshot evidence per run.

Monitoring checklist

Use the list below when you wire automations or prepare stakeholder recaps.

AI Overviews

  • Track trigger/no-trigger state per prompt.
  • Log every cited domain + whether you own it.
  • Capture screenshot & HTML for compliance.

AI Mode

  • Monitor mention frequency + answer tone.
  • Flag when competitors share the pane with you.
  • Annotate spikes with campaign or news context.

Roll this explainer into your stakeholder briefings

Pair it with cached SERPs from Chatobserver and send via Slack/email when leadership needs a refresher.