Analyse all groups
Ask for a group overview to compare:- prompt coverage across groups;
- visibility and other available performance measures;
- suggested grouping opportunities; and
- the current grouping rules.
Analyse one group
For a selected group, the assistant can examine:- visibility and sentiment;
- the prompts in the group;
- cited sources;
- mentioned competitors; and
- supporting answers.
Compare our “Problem aware” and “Vendor comparison” groups over the last 30 days. Explain the biggest visibility and sentiment differences, then show the answers behind those differences.
Create and edit groups
Owners and admins can ask the assistant to:- create a group after checking for an existing group with the same purpose;
- change its name, description, type or parent relationship where supported;
- archive or restore a group; and
- add or remove several prompts in one change.
Apply grouping opportunities
Chatobserver may identify prompts that appear suitable for a new group. The assistant can show the suggested prompts and then either:- create or reuse a user-named group and add the prompts; or
- dismiss the opportunity.
Preview a grouping rule
A rule can automatically group future matching prompts. Before creating or changing one, the assistant can preview:- which current prompts match the proposed criteria; and
- whether those matches conflict with manual group membership.